What brands of core components do you use? How about your supply chain?
We cooperate with top international component brands such as Nichia and Osram to ensure excellent performance and stability.
Support Details
What’s your lead time for stock items and customized orders?
In-stock goods ship in 1~3working days; OEM/ODM orders:7~15 working days, partial shipment negotiable for bulk order
Do you provide customization service? Is small-batch customization acceptable?
We support project-based and small-batch customization. Virtual factory tour is available for you to check the whole production process.
What services do you provide for pre-sales and after-sales? What is your fault response time?
We provide exclusive one-on-one service. Free lighting design is available before purchase. After-sales services include remote technical support, video debugging, equipment calibration and firmware upgrade. We guarantee fault diagnosis within 48 hours.