What is your lead time for stock items and customised orders?

What is your lead time for stock items and customised orders?

Direct answerStock items ship within 1 to 3 working days. OEM and ODM orders are produced in 7 to 15 working days, and partial shipment can be arranged for bulk orders.

Lead Time at a Glance

Order typeLead timeNote
In-stock items1 to 3 working daysSubject to stock confirmation
OEM and ODM orders7 to 15 working daysDepends on customisation scope
Bulk ordersStaged productionPartial shipment negotiable
Sample ordersQuoted per projectConfirmed with the specification

What Affects the Exact Date

  • Customisation scope: housing, branding, optics and control firmware changes
  • Order quantity and the current production schedule
  • Certification documents required for the destination market
  • Shipping method, which is booked once the production date is confirmed

Confirm the stock status and customisation scope together, because those two factors decide whether the order ships in days or weeks.

Send DarkTone your order plan for a delivery schedule